Privacy Statement
Catesby Tunnel is committed to protecting the privacy of our customers, website visitors and everyone who engages with us.
This Privacy Policy explains how we collect, use, store and protect your personal information in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Privacy Policy – Customers
Catesby Tunnel is a UK-based provider of sports engineering, aerodynamic testing and performance consultancy services. As part of our business services, some of the information we hold is classified as “personal data” under UK data protection law as information relating to an identified or identifiable individual. This privacy notice provides the information we are required to give in relation to the processing of personal data under the UK GDPR and the Data Protection Act 2018.
1. What information we collect
We may collect the following information through our website, email, telephone, social media, meetings and events:
- Name
- Organisation and job title
- Email address
- Telephone number
- Postal address (where applicable)
- IP address
- Details of your visits to our website, including referral websites
- Information collected through cookies
- Social media usernames if you contact us through social media platforms
- Any information you choose to provide when contacting us
2. When we collect your personal data
We may collect your personal information when you:
- Visit our website
- Complete a contact form
- Contact us by email, telephone or post
- Meet us at exhibitions, trade shows or networking events
- Engage with us on social media
- Subscribe to our newsletter or marketing communications
- Apply for employment with Catesby Tunnel
3. Legal basis for processing your information
We process personal data under one or more of the following lawful bases:
Consent: In specific situations, we can collect and process your data with your consent, for example, when you sign up to receive our newsletter. When collecting your personal data, we’ll always make clear which data is necessary in connection with a particular service.
Contractual Obligations: We may need your personal data to comply with our contractual obligations, for example, if we need to deliver goods to you, we’ll collect your address details and pass them to our employee/courier.
Legal Compliance: If the law requires us to, we may need to collect and process your data.
4. How we use your information
We use your information to:
- Respond to enquiries
- Provide our products and services
- Manage customer relationships
- Improve our website and services
- Send marketing communications where you have consented
- Process job applications
- Comply with legal obligations
Website Analytics
Our website may use Google Analytics to help us understand how visitors use our website. Google Analytics uses cookies to collect information such as your IP address, pages visited and time spent on the website. This information helps us improve the performance and usability of our website.
You can refuse the use of cookies through your browser settings. Please note that disabling cookies may affect the functionality of the website. For further information, please see Google’s Privacy Policy and Google Analytics Terms of Service.
Google Adwords Remarketing
This website uses the Google AdWords remarketing service to advertise on third party websites (including Google) to previous visitors to our site. This could mean advertising to previous visitors who haven’t completed a task on our site, for example using the contact form to make an enquiry. Third-party vendors, including Google, use cookies to serve ads based on someone’s past visits to our website. Any data collected is used in accordance with our own privacy policy and Google’s privacy policy.
You may refuse the use of cookies by selecting the appropriate settings on your browser.
Marketing Communications
If you subscribe to our newsletter or marketing updates, we may use a third-party email marketing provider (such as Mailchimp) to manage our mailing lists and distribute emails.
You can unsubscribe from marketing communications at any time by clicking the unsubscribe link in our emails or by contacting us directly.
Recruitment
Information provided during the recruitment process will only be used to assess your suitability for employment and to comply with legal obligations where applicable.
Your information will be held securely and will not be used for marketing purposes.
5. Sharing your information
We do not sell or rent your personal information.
We may share your information with carefully selected third-party service providers where necessary to operate our business, including:
- Website hosting providers
- Website developers
- Email marketing providers
- CRM providers
- Delivery and courier services
- Professional advisers
- IT support providers
Where third parties process personal data on our behalf, they do so under appropriate contractual arrangements and are required to keep your information secure.
Embedded Content
Our website may include embedded content from services such as YouTube or Vimeo. Viewing embedded content may allow those providers to collect information about your interaction with the content in accordance with their own privacy policies.
6. Cookies
Our website uses cookies to improve your browsing experience. Cookies are small text files stored on your device that help us:
- Understand website usage
- Remember your preferences
- Improve website performance
Most web browsers allow you to control or disable cookies through their settings.
7. Links to other websites
Our website may contain links to third-party websites. This Privacy Policy applies only to the Catesby Tunnel website. We encourage you to read the privacy policies of any external websites you visit.
8. Data retention
We retain personal information only for as long as necessary, applying the following retention periods by category of data. Where a shorter period would meet the same purpose, the shorter period is applied in line with the data minimisation principle.
| Category of data | Retention period | Basis / rationale |
| Customer, contract and general business records | 7 years | From the end of the business relationship or last transaction. Reflects the 6-year limitation period for contract/tort claims under the Limitation Act 1980, plus a 1-year administrative buffer, and aligns with HMRC record-keeping expectations. |
| General enquiries (no resulting customer relationship) | 2 years | From the date of the enquiry, unless a shorter period is requested. |
| Marketing communications / consent records | Until consent withdrawn, or 2 years of inactivity | Kept only while consent remains valid or engagement continues; removed from active lists after 2 years of no engagement. |
| Recruitment records – unsuccessful applicants | 6 months | From the end of the recruitment process, unless the candidate consents to being retained for future opportunities. |
| Website analytics and cookies | Up to 26 months | Per individual cookie duration — see cookie table (to be issued separately / on request). |
| Financial and invoicing records | 7 years | To meet HMRC statutory record-keeping requirements (current year plus 6). |
When personal information is no longer required, it is securely deleted or anonymised.
9. Data security
We take the security of your information seriously. We have implemented appropriate technical, organisational and physical safeguards designed to protect your personal information from unauthorised access, loss, misuse or disclosure.
10. Your rights
Under UK data protection legislation, you have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information in certain circumstances
- Restrict or object to processing in certain circumstances
- Request transfer of your information where applicable
- Withdraw consent at any time where processing is based on consent
To exercise any of these rights, please contact us using the details below.
You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO).
11. Contact us
If you have any questions about this Privacy Policy or wish to exercise your data protection rights, please contact us.
Email: info@catesbytunnel.com
Address:
Catesby Park, Banbury Road
Charwelton, Northamptonshire
NN11 3FQ
This Privacy Policy may be updated from time to time. Please check this page periodically to ensure you are aware of any changes.